Training Credentials

It's the first day of a new class. You're young anda certain field, it automatically suggests to the listener
you're inexperienced. Discussing your trainingthat you will probably be more than competent in
credentials with the class can be a cringing moment.that area (-which is probably why many job adverts
They feel it sounds a bit arrogant ('I have done thisspecify '2 years' experience').
and this, and here are my achievements'). But at theOver 5 years' experience in the field suggests you
beginning of the day it is vital to set a good learningare an 'expert'. If you can back that up with phrases
environment, for 2 reasons:like: 'that should suggest that I have the necessary
Firstly, it will establish you as the expert, and why itknowledge' or 'which means I am well placed to be
would be a good thing for your students to followable to help you', the training participants will feel
your instructions.reassured and confident.
Secondly, from the students perspective, they wouldSo what happens if you apparently do not have the
appreciate somebody up there who is totally qualifiedrelevant experience?
to deliver this training.On one level maybe you should ask yourself if you
(This also helps to answer the third of the 3are in the best position to lead the training at all!
unspoken questions that most students have at theHowever, more likely, you will be able to point to
beginning of any training session:i. Why am I here?ii.parallel experiences that may be relevant:
What am I going to get out of this?iii. Why should I'I have only been in this job for a few weeks, but I
listen to you?have 12 years' experience doing something very
If I needed a life-saving operation and my doctorsimilar'.
started off by telling me all the people he has'I may not have delivered training in this area before,
successfully saved, I would be greatly reassured. Ibut I have many years' behind me delivering training
would not see that as blowing his own trumpet.in other fields.'
Indeed, as I am putting my existence in his hands, IThe point is, the trainer's introduction is not there for
most certainly welcome his confidence!the greater glory of the trainer, it is there to
Nevertheless there is a subtle difference between areassure the participants that they are in safe hands.
'matter of fact' statement about what one hasIt is never about you - it is always about them.
achieved professionally and overblown personalPossible the most effective method is to reassure
bragging.them at the outset that you are the best man
Usually if you can point to over 2 years experience inwoman for the job.